With any question, we are here for you
How to get started
- Our online application form
- Photo scan of your passport, must be high-res, clear, colored, uncropped, without shadows or reflections.
- Proof of address – Bank statement or Utility bill (water, electricity, gas, landline phone) dated within 3 months.
- Live verification by taking a clear photo of your Passport / ID Card, while ensuring necessary credentials are visible, and then verifying you are the owner of those identification papers by taking a selfie with your id document at eye level.
- Your new phone number as well as the old one.
- An in-depth explanation as to how you lost access to the old phone number or why you’d like to have it changed.
- A selfie image of you holding your passport / ID card, making sure all of the details featured in the identification document are clearly visible and uncovered.
Transactions & transfers
- Our online application form
- Photo scan of your passport (must be high-resoluion, clear, colored, uncropped, without shadows or reflections).
- Corporate documents for business account: Certificate of incorporation, Memorandum and articles of association, License URL / Document (If business activity requires a license), any other relevant corporate documents depending on the country of registration, supporting documents on clients/suppliers (such as invoices, contracts, draft contracts).
- Documents for initial funding - If the first transfer is from an existing corporate bank account, a bank statement is needed. If first transfer will be from your client, an invoice and/ or contract is needed.
- Live verification by taking a clear photo with your Passport / ID Card, while ensuring necessary credentials are visible - verifying you are the owner of those identification paper.
Physical presence documented with proof of address is required for opening a TransferWorld business or personal account.
Proof of address must not be older than 90 days and it needs to include the name and physical address. Accepeted forms of proof of address are: Utility bills, for individuals - Bank statement or Utility bill (water, electricity, gas, landline phone) dated within 3 months. For businesses - the rental agreement for the company’s office, bank statement or utility bill (water, electricity, gas, landline phone) dated within 3 months. Where business bank statement or business utility bill is not available as an alternative a personal Proof of Address for one of the directors or shareholders with 25% and over is acceptable if the director or the shareholder resides in the same country where the company is incorporated
The following documents may be required for additional clarification:
- National Companies Registry extract including operating address, Contract with a customer outlining the range of goods or services and the place they are provided, Government correspondence.
- In case you are working from home, you can use your personal address and we accept the above or one of the following: television license, rental payment confirmation (invoice/ bill confirmation), Government correspondence, a rental agreement for your home.
- In case you have another proof of address letter that is not mentioned in this page above, please contact our support and we will see if we can accept your documentation.
Payments can be received from your PayPal account directly to your TransferWorld account, by linking the account using the steps below.
Firstly, log in to your PayPal account, open the "Wallet" screen and select "link bank account". Enter your TransferWorld eMoney account number. Details of the account for TransferWorld can be found in the "Reference Letter". If you have any difficulties, feel free to contact our support team for further assistance.
Receive daily payouts from your Stripe account directly to your TransferWorld account by changing your Stripe payout settings by following the steps below.
To link your Stripe to your TransferWorld account, follow these steps: first log in to your Stripe account, then open "Settings" in the left menu, select "Bank accounts and scheduling", right-click "+ Add bank account" , enter the details of TransferWorld eMoney account you received.
Details of the account for TransferWorld can be found in the "Reference Letter".
Make sure that your default currency in Stripe is set to GBP. Please contact our support for any additional assistance required.
Online applications that are not fully filled in or that lack required documents, will not be reviewed until all fields and files are entered.
However, while your online application may be complete, there might be various reasons you may not be able to open an account with TransferWorld.
The most common ones are: restricted activity or country, missing necessary legal documents required, unsupported registration country, live verification failed or unfinished, online application details were incomplete.
Of course, there can be other reasons, but for more information please contact the TransferWorld customer support.
We are very familiar with the needs of companies and employees to transfer funds in different currencies and sort them directly into an alternative bank account at unmatched conversion rates. We are an EMI that understand your needs. We are here to help you transfer funds to the vendors, receive payments, and manage your finances with the latest technology, while taking advantage of the ever growing global banking system.
Beyond that, we know that as part of managing a business, there are payments to various providers. Unlike most companies that provide fund transfers and currency exchange services, we provide you with comprehensive solutions for all your business and personal needs. Our services can be tailored to your need so you can enjoy personally customized solutions.
Contrary to traditional banks, TransferWorld doesn't invest your funds, making them available to you always. TransferWorld is licensed and regulated and operated under the most stringent security protocols.
Working in TransferWorld is not just a job, it’s a full-time family that we are all immensely passionate about.
If you have a question or offer that you think can interest us, please feel free to contact us.